I spend a lot of time, lampooning capitalism, however, I would like to give an example how it should work.
We took one of our cars in for a flat tire. Our car‘s name is Gladys. They wheeled Gladys into the operating room as she had a flat tire, well the tire was only flat on the bottom.
While we were waiting, I went up to the counter and asked about the tire light on the other car, Speed Racer.
They said just wheel it around and we’ll look at it. That annoying knit was taken care of in about a minute.

About five minutes later a technician came over and said your car is done. I asked how much and they said nothing. We just took the bolt out of your tire.
That’s Les Schwab, they do customer service right. That is a fantastic way to get repeat business. We keep coming back.








I would love to hear you opinion as well